In this topic
- Leaks in multi-story buildings often affect several units.
- Each unit owner may have a separate insurer.
- Downtime costs money, so drying plans aim to keep spaces open.
Commercial and multi-family losses involve more people: owners, tenants, HOAs, property managers and several insurance carriers. Clear documentation keeps everyone on the same page.
This topic is part of our complete guide to water damage restoration. The articles for this topic are listed at the end of the page.
What is different
- Access has to be coordinated with management and tenants.
- Water travels between floors and units.
- Business interruption and tenant relocation may be part of the claim.
- Larger equipment setups and after-hours work are common.
- Fire sprinkler discharges can release a lot of water fast.
Planning ahead
- Keep an emergency contact list and shut-off locations on file.
- Set up an account with a restoration company before you need one.
- Know which insurance covers the building and which covers each unit.
All 18 articles in this topic
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Water damage in a commercial or multi-unit building?
A local crew can be on site in about 45 minutes, 24/7, and we document everything for your insurer.