AI job photoWater damage
Extraction, drying and repairs, documented with moisture logs.
Restoration billing services for claims
Restoration Insurance Billing
Delayed payments, undervalued estimates and denied supplements stall restoration jobs. Our insurance billing coordinator documents the loss, works with your adjuster and pushes for the full amount your policy covers.
- Dedicated Billing
Coordinator - All Major
Carriers - Performance-Based
Fees - Faster
Payments
Local crews across Southern California, Florida, Washington and Nevada
- Since 200422 years in restoration
- CSLBLicensed contractor
- Bonded& insured
- InsuranceDirect billing
- 24/7/365Emergency dispatch
- TrustpilotRead our reviews
Insurance claims assistance
Your restoration should not wait on paperwork.
Adjusters handle dozens of claims at once. When documentation is thin or the scope does not match their software, claims get undervalued, delayed or denied, and the work stalls with them.
We handle restoration insurance billing from start to finish: documentation, adjuster coordination, policy review, scope of work, approval, payment and supplements. You get a coordinator who knows how carriers read a claim.
- Thorough documentation
- Adjuster coordination
- Policy review
- Supplemental claims
Call your insurer early
Report the loss right away and before major work begins. Then bring us in to manage the details.
Request a claim consultation
Tell us about the loss and where the claim stands.
Active damage at the property? Call (800) 719-4808 and we will dispatch a crew too.
Your information is secure and never shared.
Types of damage we bill for
Billing support across every service
Our billing team negotiates with adjusters so you receive what you are owed, promptly.
AI job photo
AI job photoFire & smoke damage
Cleanup, contents and total loss inventories.
AI job photoMold remediation
Testing, containment and removal tied back to the covered cause.
AI job photoStorm damage
Tarping, board-up and structural repairs.
Our insurance billing process
From first photo to final payment
Direct insurance billing and third-party coordination, start to finish.
- 01
Damage assessment & documentation
Photos, moisture readings and measurements from the first walkthrough.
- 02
Adjuster coordination
We meet the adjuster, answer technical questions and keep them updated.
- 03
Loss coverage & policy review
We help you understand what your policy covers for this loss.
- 04
Estimate & scope of work
A line-item scope your carrier can review and approve.
- 05
Claim approval & payment
We follow up until approvals and payments come through.
- 06
Supplemental claims
Hidden damage found during work is documented and submitted.
Carriers we work with
We speak the language of every major insurer.
Every carrier has its own process. We know what each one needs to see to approve a restoration claim.
- 1
Performance-based fees
Our billing service is tied to results.
- 2
Time-saving
You stop spending evenings on hold with the insurer.
- 3
Support on denials
Help with denied claims and contract updates.
All major carriers, including
Including:
- USAA
- State Farm
- Nationwide
- Chubb
- Amica
- Erie
- American Family
- Neptune Flood
- Descartes
Coverage always depends on your policy and the cause of loss. We will never promise coverage we have not confirmed.
Featured video
Featured video
See who shows up when you call.
A short look at the Green Planet Restoration team, the equipment we bring to a job and how we treat the homes we work in.
Now showing: The Emergency Damage Restoration Experts
- Sustainable
Solutions - Expert
Restoration - Community
Focused
Case studies
Recent projects
How the paperwork side of a claim actually plays out, from first call to final payment.
Real project
Antelope Valley, CA
Burst pipe water damage and wall rebuild
A pipe burst behind a hallway wall and water spread further into the cavity than anyone could see. We traced it, dried the structure and rebuilt the wall under one company.
- Moisture mapping
- Structural drying
- Drywall rebuild
AI job photoSample project
Sample scenario · Southern California
Adjuster questions on a water claim
An adjuster questioned the drying time. We sent the daily moisture logs and photos, and the scope was approved as written.
- Moisture logs
- Photos
- Xactimate
AI job photoSample project
Sample scenario · Las Vegas Valley
Fire claim with a contents inventory
The claim needed a room-by-room contents list. We built it with photos and values and submitted it with the structure estimate.
- Contents list
- Photos
- Estimate
Frequently asked questions
Insurance billing questions, answered.
Do I have to use the restoration company my insurer recommends?
In most cases, no. You can usually choose your own contractor. Check your policy and tell your insurer who you have chosen.
Will you talk to my adjuster for me?
Yes. We coordinate directly with your adjuster, attend inspections, answer technical questions and send progress updates.
How are your billing fees structured?
Our billing service is performance-based. We explain the structure up front during the consultation.
What is a supplemental claim?
When hidden damage turns up after work starts, such as wet framing behind a wall, it is documented and submitted to the insurer as an addition to the original claim.
What if my claim was denied?
Send us the denial letter and your documentation. We review it, identify what was missing and support you with next steps, including contract updates.
Which insurance companies do you work with?
All major carriers, including USAA, State Farm, Nationwide, Chubb, Amica, Erie, American Family, Neptune Flood and Descartes.
Stop dealing with late payments. Let us handle the claim.
Documentation, adjuster coordination and direct billing.
Where we work
Our business locations
Local crews in four states, each with its own team, trucks and direct line. Pick your region to find the closest branch.
Southern California
Headquarters region- Los Angeles
- San Fernando Valley
- Culver City
- Santa Monica
- Torrance
- Pasadena
- Santa Clarita
- Palmdale & Lancaster
- Oak Park
- Ventura & Oxnard
- Irvine
- Santa Ana
- Laguna Beach
- San Bernardino
- San Diego
Florida
South Florida- Miami
- Miami Beach
- Hialeah
- Coral Gables
- Miami Gardens
- North Miami Beach
- Homestead
- Lauderhill
Washington
Greater Seattle- Seattle
- Tukwila
- Bellevue
- Renton
- Kent
- Kirkland
- Redmond
- Kenmore
- Everett
- Tacoma
Nevada
Las Vegas Valley- Las Vegas
- Henderson
- North Las Vegas
- Summerlin
- Paradise
- Boulder City
See all locations or call (800) 719-4808, 24/7